Tours
  1. All tours are guided tours as required by the laws of Belize.
  2. All tours are executed by licensed tour operators using licensed guides and licensed vessels and are fully compliant with the laws of Belize
  3. Our tours are private tour catered to each specific group, there are no outside guest additions unless okayed by the lead person in the initial group that booked.
  1. Minimum deposit required 50% of the tour cost. Deposits may vary depending on tour requirements.
  2. Deposits may be refunded if one of the following conditions are met:
    • the client cancels tour 2 weeks before the tour is scheduled
    • the tour must be canceled due to inclement weather or other acts of God and we are unable to reschedule
    • the client is on a cruise ship and your ship doesn’t make it into port
  1. Final Payment is due 2hrs before departure
  2. Payments are made by using our secured Credit Card payment portal verified by the highest security standards
  3. We accept all major credit cards including VISA, Master Card, AMEX, and Discover.
  4. Credit card payments are charged in Belize dollars using our local credit card system. The exchange rate in Belize is $2BZD to $1USD. However, the final amount on your statement will be a little greater due to currency conversion and bank/credit card charges. The amount varies but may be around $1 for every $100 BZD. Please note that we have no control over these fees, we recommend you check with your bank/credit card company if you are unsure about these fees.

  1. Should you need to cancel or reschedule your tour, contact us immediately.

    • Notification 30 days before tour date, full refund less 10% administrative fee
    • Notification 15 days before tour date, full refund less 20% administrative fee
    • Notification 7 days before tour date, will be on a case-by-case basis whereby proof validating your reason would be necessary
    • If you contact us after the scheduled date or is a no show, no refund is available
    • All cancellation requests must be sent to Placencia Wildside Adventures via WhatsApp or email.
    • No refunds will be given for unused package portions or tours.

    Placencia Wildside Adventures reserve the right to change the itineraries at any time due to weather or other restrictions beyond our control and at our discretion based on careful evaluation of the situation at hand. As professionals, we will do our best to avoid this, but if this is necessary, we will substitute alternative arrangements of comparable monetary value.
  • We reserve the right to cancel tours prior to departure for reasons including but not limited to inclement weather conditions.
  • If “WE” decide the weather is unfavorable for departure we will notify and discuss the conditions, if it is safe to depart, we discussed it, you agree to continue, and the boat departs from its pier, all payments will be forfeited.
  • If you decide not to continue, or if weather conditions are unsafe, an alternate date will be rescheduled, and if an alternate date cannot be agreed on, a refund will  be done accordingly less administrative fees.
  • We reserve the right to make the call as to what is safe and unsafe for departure. Our livelihoods depend on your tours with us, as such we would not jeopardize your safety, just as you have trusted us to book with us trust us to know our weather, and keep your safety in mind. Your safety is first priority, your enjoyment is our second
  • We will not be accountable for additional charges incurred for rescheduled tours
  • Because there are time constraints due to ships arrival and departure, some portions of the tour may not be used or executed, these are non-refundable.
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Recommendations

In Placencia (and Belize) we usually have fair conditions with sunny skies and light wind, however as nature is there are stormy days and nights, depending on the time of the year we have different weather patterns in winter we sometimes we have northerly wind storms that would make us cancel in summer we have southwester storms that come in strong in the night and clear up by morning.

Because of it being unpredictable (even with the forecasts that are available) we are not able to make a decision until early in the morning.. Most days are salvageable and we are able to provide a great day out, but at times we would need to postpone/cancel we will advise accordingly in such circumstances.

If you have a confirmed charter reservation and the weather appears to be questionable, pls check your Email/WhatsApp in the morning, more than likely we’ve contacted you to discuss it, if, for some reason we didn’t then we ask that you call, email, WhatsApp or come to our office and check-in as to the status of the trip. We can then discuss the situation and decide how to  proceed after considering all angles and options.

Often times we have morning squall that quickly clear up before our departure time, or we might delay departure to wait for it to pass, or we might postpone to another date or cancel if we believe it will not be favorable.

All in all we strive to provide an enjoyable experience for all our clients, so we will not take you out in weather that we know won’t be enjoyable or safe. After all it’s a vacation, it should be fun.

Guests are advised to obtain adequate travel insurance to cover cancellation due to ill health, accident, etc.. Our friends and colleagues at DAN offer trip insurance to cover all your travel needs. For more details please see: https://www.diversalertnetwork.org/travel/
Or you can do a web search to find other providers.

If you or a member of your travel group has special dietary requirements, please advise us at the time of booking to ensure adequate arrangements can be made to meet your needs.